Privacy Policy
Any personal information processed by Aero Engine Services Ltd (“Aero Engine Services” or “the Company”) in connection with this Privacy Policy is controlled by Aero Engine Services, which is considered the “data controller” of your personal information under European Union and UK data protection law. Our address is Data Protection Officer, Aero Engine Services Ltd, Office 13, JR Business Centre, Main Avenue, Treforest Industrial Estate, Pontypridd, CF37 5ST, U.K.
What do we mean by personal information?
Personal information means details which identify you or could be used to identify you, such as your name, telephone number, postal and e-mail address details, your national ID number, bank account details and employment history.
When does this policy apply?
This Privacy Policy applies to personal information about you that we collect, use and otherwise process regarding your relationship with the Company as an employee, customer or supplier of goods and services.
Where we reference that others are data controllers in the sections ’Controller of Personal Information’ and ’Who do we share your personal information with?’ you should consult their privacy policies for further information.
How can you keep your personal information secure?
We take great care to protect the personal information you provide to us.
When do we collect personal information about you?
We collect personal information about you when concluding a contract of employment with you, whenever you use our services, or whenever you supply us with goods or services.
For additional details see ’What types of personal information do we collect and retain?’ below.
What types of personal information do we collect and retain?
When you enter into a contract of employment, use our services or supply goods and services to us, you will need to provide us with your personal details.
We collect the following categories of personal information:
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Information you provide for Aero Engine Services to conclude a contract of employment with and make salary and out-of-pocket expense payments to you;
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Information collected to process our sale order for your account;
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Information collected that enables us to process and settle your invoice for goods and services delivered to Aero Engine Services;
What do we use your personal information for?
The main purposes for which we use your personal information are:
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To fulfil the terms of our contract of employment with you;
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To enable us to complete the supply of services to you in accordance with the terms & conditions of sale agreed between us.
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To take delivery of and make payment for goods and services supplied to us in accordance with the terms & conditions of purchase agreed between us;
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To carry out analysis and market research;
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For management and administrative purposes;
When will we send you marketing?
When we collect information directly from you we may ask you if you do not want to receive our marketing communications.
We will respect your choice as to what communications you wish to receive and how these are sent.
What is our legal basis for using your personal information?
Aero Engine Services will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons Aero Engine Services collected and needs to use your information. Under EU and UK data protection laws in almost all cases the legal basis will be:
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Because we need to use your information so that we can fulfil our obligations under the contract of employment concluded between us;
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Because Aero Engine Services needs to use your personal information to comply with a legal obligation;
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Because you have consented to Aero Engine Services using your information for a particular purpose;
How long do we keep personal information?
We will keep your information for as long as we need it for the purpose it is being processed for. We will actively review the information we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or employer need for it to be retained.
Compliance with legal obligations
There are situations where Aero Engine Services is subject to a legal obligation and needs to use your personal information to comply with those obligations.
Consent
We may collect and use your personal information where you have given your specific consent to us doing so.
Who do we share your personal information with?
Your personal information may be shared with Aero Engine Services’ out-sourced payroll and pension administration service providers. We share information with them, so they can assist us in meeting our obligations to you.
Requesting a copy of your personal information
Under the UK Data Protection Act 1998, you may request a copy of any personal data about you held by Aero Engine Services. There is no fee for this request.
The request must be in writing and must contain the following:
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Your name and postal address;
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Details of your request;
You must also provide:
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Your signature and the date of the request.
Please send your request to:
Data Protection Officer,
Aero Engine Services Ltd,
Office 13,
JR Business Centre,
Main Avenue,
Treforest Industrial Estate,
Pontypridd,
CF37 5ST,
United Kingdom
What are your legal rights in relation to the personal information we hold about you?
Under data protection laws in the European Union and the UK, you have certain rights in relation to your personal information. Responses to exercise your rights will be provided within one month and generally there is no fee for making these requests. If your request is particularly complicated we may extend the deadline for responding to three months, but we will let you know if this is the case.
We will handle all requests in accordance with applicable law. However, depending on the right you wish to exercise, and the nature of the personal information involved, there may be legal reasons why we cannot grant your request.
Details of how to exercise your rights are set out in the section below “How can you exercise your legal rights and change how we use your data?
Your rights include the following:
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You may request us to stop using your personal information where we are doing so under legitimate interests unless it is needed for dealing with legal claims or we have other compelling legitimate reasons that override your rights.
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You may access the personal information we hold on you;
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There are some limited exceptions to this right, such as information relating to others who have not consented to the disclosure of their information and information which is legally privileged. You may ask us to correct your personal information (the ‘right of rectification’) if that information is inaccurate;
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You may ask for personal information which identifies you to be erased (or forgotten).;
To do this we will remove the information that identifies you from the data we hold in our active systems (“anonymise”). However, a separate and restricted copy of the identifying information will be kept for 7 years to meet the obligations we have to law enforcement, national authorities and legal proceedings.
Considerations:
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We may need to retain certain elements that relate to a contract between you and Aero Engine Services because we need it for our own legal and auditing purposes;
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A record of your request including the personal information you supplied will be retained in the application used to carry this out for 3 years;
How can you exercise your legal rights and change how we use your data?
If you wish to change how we use your personal information you can make a request by writing to us at:
Data Protection Officer,
Aero Engine Services Ltd,
Office 13,
JR Business Centre,
Main Avenue,
Treforest Industrial Estate,
Pontypridd,
CF37 5ST,
United Kingdom
Accessing your personal information
If you wish to receive a copy of your information, you can make your request in writing and include the following information with your request:
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Your name and postal address;
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Details of your request;
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a photocopy of your passport or driving licence, so that we can verify your identity;
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your signature and the date of the request;
If you wish the information to be provided to you in a machine-readable copy, please indicate that at the time of making your request.
Please send your request to: samuel@aeroengineservices.com
Or alternatively you can make a request by writing to:
Data Protection Officer,
Aero Engine Services Ltd,
Office 13,
JR Business Centre,
Main Avenue,
Treforest Industrial Estate,
Pontypridd,
CF37 5ST,
United Kingdom
How will we inform you of changes to this Privacy Policy?
If we change this Privacy Policy, we will let you know about the changes by publishing the updated version on www.aeroengineservices.com. We are committed to protecting and respecting your privacy and will continue to do so in any future changes we make to this Privacy Policy.
This Privacy Policy came into effect on 25 May 2018. This Privacy Policy applies to all information we process about you in connection with your relationship with us as an employee, customer or supplier.
Please write to the Data Protection Officer if you would like to find out more about any matters to do with this Privacy Policy.
How to get in touch with us and your right to complain to our supervisory authority?
If you have any questions about this policy, please contact the Data Protection Officer.
We work hard to handle your information responsibly. If you are unhappy about the way we do this, please contact Aero Engine Services' Data Protection Officer who will address your concerns.
We hope that we will be able to resolve any concerns you may have.
However, you have a right to complain to the UK’s Supervisory Authority for data protection, the Information Commissioner at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF